The Symptoms you get
When you launch MSN Messenger and try to logon, you get error message 80048820. A wild guess, your system time, or system date needs adjusting.
Possible Cause of Code 80048820
There are a variety of causes of this error:
1) Incorrect Proxy Setting for Internet Explorer.
2) softpub.dll may have become unregistered.
3) Your system clock may be showing an incorrect time - or date! (Wrong time is the most likely cause of 80048820).
4) Firewall problems. Particularly with Netgear.
The Solutions to MSN Error Code 80048820
Internet Explorer – Try removing the tick next to Internet Explorer Proxy server settings, instead, go with the Automatically detect settings.
1) Launch Internet Explorer, click Tools and then click Internet Options.
From the Internet Options dialog box, go to the Connections tab.
Click LAN Setting. Un check the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox. Finally positively tick: Automatically detect settings.
2) Register softpub.dll.
Click Start (Button), and then click Run, type regsvr32 softpub.dll. Restart MSN Messenger.
3) If necessary, logon as a local administrator and set the computers clock to the correct date and time. (Check on the internet if possible.)
4) Turn off the firewall temporarily. Check firewall settings such as Norton: “Block access to secure sites”. If this cures the problem, make sure that Microsofts MSN Messenger is allowed full access through your firewall.
NetGear problem, but also with some other routers
a) Enter IP address 192.168.0.1 in your browsers address bar.
b) Log on with ISP user name and password.
c) Enter Admin, password
d) Navigate to advanced menu, WAN set-up
e) Change MTU size to 1400
5) Try a password of no more than 8 characters.
6) If you are using IE 7.0 check the SSL Settings. Internet options advanced (Tab) scroll down to the bottom. Security section. Tick Use ssl 2.0.
7) One of the simplest ways of curing MSN error 80048820 is to unplug, or restart your modem. This is particularly effective for cable modems.
We should have tried this solution before; check that the MSN site is up available. However, even if the site is down, you dont usually get error code 80048820.
8a) As a variation, of checking online, you could try phoning your local Microsoft Support office. Local area numbers available from http://support.microsoft.com.
9) Have you just installed any anti-virus software? Did the anti-virus software just make a big update? Try disabling and see if that cures the error.
10) A drastic solution is to try uninstalling MSN Messenger version 8.0 or 7.5 and install Microsoft MSN version 7.0.
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